Shipping policy

Shipping cost:

Domestic delivery 

Free

International delivery

The site will automatically calculate shipping costs based on your location.

For veil: $ 50 

For wedding dresses : $130-$150 

Order processing time: 

Terms of tailoring wedding dresses from 2 to 20 weeks, tailoring time depends on the design of the dress.The tailoring time is discussed individually with each client before placing an order; in each case, an individual tailoring time is set depending on the queue for sewing.

By placing an order, the buyer agrees to all agreed and established production times for the goods.

 If you ordered a ready-made size or a dress in stock: Orders may take 2-6 business days to process before shipping. Once your order has been placed, your shipping option cannot be changed. Unless otherwise noted on the product page, all orders ship from Los Angeles, California.

Shipping time:

USA 2-8 working days, Europe 10-30 working days.

The store and seller are not responsible for delays in product delivery. The seller cannot set and regulate the conditions for delivery of parcels; All terms indicated on the website are provided by the transport company.

Please note that delivery times may increase due to, for example, customs delays or bad weather conditions that delay delivery.The store is not responsible for delays at customs. As soon as we sent the goods and handed it over to the carrier, the carrier is responsible for the goods. We are not responsible for packages delivered to the wrong address, lost in the mail or stolen from your property. Should any of those occur, it is the responsibility of the buyer to contact their post office and/or file a police report.

Note:We use the services of delivery (domestic) with a signature, that is, the courier must hand over the parcel to you personally. If you are unavailable at the time of delivery, the courier will return the package to the post office, where you can pick up the package yourself.

  

  5.1.CUSTOM FEES AND TAXES

Please note that each country has its own customs regulations and customs fees. Before ordering, please check the rules and requirements of your country's customs office! THE STORE IS NOT RESPONSIBLE FOR THE AMOUNT OF CUSTOMS FEES.In addition, in many countries, customs REQUIRE from the recipient additional documents about the necessary goods, such as an invoice, sales contract or receipts. In this case, you must contact the seller for additional supporting documents.

The SELLER IS NOT RESPONSIBLE for storing your package at customs. The SELLER IS NOT RESPONSIBLE for the duty and its amount imposed on the parcel. THE SELLER CANNOT ADVISE you on the customs laws of your country. THE BUYER IS LEGALLY OBLIGED TO PAY A CUSTOMS CLEARANCE FEE, IF REQUIRED.

 

By placing an order, you confirm that you have read the store policy and agree to all terms and conditions.